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Journey Mapping 101

Journey mapping visualizes a user's process to achieve a goal, encompassing actions, thoughts, and emotions, to uncover user needs and optimize experiences through key components like actor, scenario, phases, actions, mindsets, and opportunities.

Sarah Gibbons

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©

2024

. Product of thedsgnjunkies

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©

2024

. Product of thedsgnjunkies

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©

2024

. Product of thedsgnjunkies

Product Hunt Badge

©

2024

. Product of thedsgnjunkies

Product Hunt Badge

©

2024

. Product of thedsgnjunkies

Product Hunt Badge

©

2024

. Product of thedsgnjunkies

Product Hunt Badge